Diploma in Office Administration and Management - Level 4

Administration is a primary function and is central to running an organisation smoothly and efficiently. Enhance your knowledge in core administrative and management duties and best practices with the Diploma in Office Administration and Management Level 4. Acquire administrative skills and knowledge and learn how to apply it within your day to day job role. Become confident in your tasks and impress your colleagues and employers alike. The qualification will give you the confidence to progress within your organisation or gain employment and promotions in a desired workplace. Whether you are new to the field or someone already employed in administration, the course will give you insight into what it takes to run an office environment smoothly and effectively.

The course will give learners a thorough knowledge and understanding of administrative and management duties and functions that take place within an organisation. The course will cover in-depth and fundamental skills of administrative best practices, business ethics, and administrative procedures, business session planning and organisational skills. As one of the most important elements of an organisation, office administration is all about running an office smoothly and seamlessly, ensuring all components come together for growth and success.

Who is it for


What Will I Learn?

  • Have a clear understanding of role of office administration and management. Become competent in administration and management duties and best practices.
  • Learn how to work well with a team, motivate them, relate to them and support their job roles within your organisation.
  • Increase the growth and success of your organisation by applying office administration best practices.
  • Become confident in meetings and learn to take minutes. Learn meeting management and enhance communication with technology.
  • Learn the fundamentals of administration and management and how you can apply it within your desired job role.
  • Becoming qualified in office administration and management means individuals can work within an organisation with room for improvement and career enhancement.

Course Curriculum

1: Administrative Procedure

2: Administrative Support

3: Business Writing

4: Meeting Management

5: Taking Meeting Minutes

6: Communication With Technology

7: Business Succession Planning

8: Organisational Skills

9: Teamwork And Team Building

10: Business Ethics

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

This online course will be evaluated through written assignments. In order to complete this programme successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.


Those who successfully completed the course will be awarded the Level 4 Diploma in Office Administration and Management by ABC Awards. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.


Career Path

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