Hiring for Success Course

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.

What Will Students Learn?

How to recognize the costs incurred by an organization when a wrong hiring decision is made

Ways to develop a fair and consistent interviewing process for selecting employees

How to prepare better job advertisements and use a variety of markets

How to develop a job analysis and position profile

How to use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions

Communication skills that are essential for a skilled recruiter

How to effectively interview difficult applicants

Ways to check references more effectively

Basic employment and human rights laws that can affect the hiring process

Who is it for


Unit 1

Recruitment and Selection Process

The unit 1 covers the following topics:

History of the Interviewing Process

The Recruitment and Selection Process

Factors in the Hiring Process

Cost Analysis

Job Analysis and Position Profiles

Unit 2

Finding Candidates and Advertising Guidelines

The unit 2 covers the following topics:

Technical Skills

Performance Skills

Advertising Guidelines

Screening Resumes

Performance Assessments

Unit 3

Interviewing Barriers

The unit 3 covers the following topics:

Problems Recruiters Face

Interviewing Barriers

Non-Verbal Communication

Types of Questions

Probing Techniques

Traditional vs. Behavioral Interviews

Other Types of Questions

The Critical Incident Technique

Unit 4

Dealing with Difficult Applicants and Interviewing Techniques

The unit 4 covers the following topics:

Difficult Applicants

Interview Preparation and Format

Other Interview Techniques

Scoring Responses

Checking References

Human Rights


there is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course.

Career Path

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