109 "Admin & Secretarial" courses

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Certification

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Unit 1 An Introduction to Talent and Performance Management The unit 1 covers the following topics: What is Talent Management? A Focused Effort to Manage Talent Understanding Performance Management The Shared Management Model Understanding Succession Planning Risk Assessment Unit 2 Creating a Talent Management Plan The unit...

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Module 1 The Role of the Receptionist In this module, we will cover: What is a receptionist? We will define the nature of the role, and explain exactly what a front of house receptionist is How to be prepared for literally anything - one day is never the same as the next Being the face of the company - what you need to do, how...

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Course Syllabus This course consists of the following units: Unit 1 – What is Change? Unit 2 – The Human Reaction to Change Unit 3 – Adapting to Change Unit 4 – Strategies for Dealing with Anger Unit 5 – Managing Stress

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What skills will I gain? Understand the benefits of PRINCE2® 2017 certification Gain knowledge of PRINCE2® 2017 themes and principles This course will teach you about the tailoring and processes of PRINCE2® 2017 Learn the principles of PRINCE2® 2017 at Foundation level Learn how to produce detailed explanations...

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What You Will Learn This six course diploma offers you a complete study experience, ensuring you can learn all the knowledge you need now and moving forward to enjoy a successful career. You will learn the following: Customer Services Diploma – 11 Modules Get a good understanding of customer service and the different types of...

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This KnowledgeCenter covers all content in the Office 2010 product line, including Word, Excel, PowerPoint, Outlook, SharePoint, Access, Project and Office 365. Knowledge in Microsoft Office is essential across a multitude of industries. You'll learn invaluable skills that will benefit you in everyday life and also make your CV stand out from...

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Unit 1 Responsibilities of a Supervisor The unit 1 covers the following topics: Responsibilities of a Supervisor Building the Right Environment Committing to Lifelong Learning Learning Plans Unit 2 Planning for Success The unit 2 covers the following topics: Setting Goals with SPIRIT Planning for Success Time Management...

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Please note this course DOES NOT include Learning People's exclusive benefits: Award winning StudentCare™ - who will be with you every step of the way CV detox - who will help you land your dream job NUS extra card - you can save thousands with - UK students only Nor does it include KnowledgeCenter extras: Selected online books and...

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Please note this course DOES NOT include Learning People's exclusive benefits: Award winning StudentCare™ - who will be with you every step of the way CV detox - who will help you land your dream job NUS extra card - you can save thousands with - UK students only Nor does it include KnowledgeCenter extras: Selected online books and...

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