81 "Admin & Secretarial" courses

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Certification

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  • Online
  • £59 (was £195)
  • 25 Hours – 12 Month Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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If you could never understand the difference between a colon and a semi colon, or between their and there and they’re, then this is the course for you! We’ll take a fresh look at all the things you’ve forgotten or never understood at school so that you can write emails and messages with the confidence that you will be right (or should...

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Course Syllabus This course consists of the following units: Unit 1 – What is Change? Unit 2 – The Human Reaction to Change Unit 3 – Adapting to Change Unit 4 – Strategies for Dealing with Anger Unit 5 – Managing Stress

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Microsoft Excel 2010

0Leads to date

  • Online
  • £49 (was £195)
  • 25 hours- 12 months Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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Course Syllabus This Course Consists of the following units: Unit 1 – What is Crisis Management? Unit 2 – Conducting the Crisis Audit? Unit 3 – Developing a Response Process Unit 4 – Establishing an Emergency Operations Centre

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Unit 1 Understanding the Costs of Bullying at Workplaces The unit 1 covers the following topics: What is Bullying? Why Bullies Do What They Do Personality Disorders Personal Issues Defining Bullying Behavior Building a Shield Against Bullies Distorted Thinking All or Nothing Thinking Mental Filter Magnification or Minimization...

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Course Syllabus This Course Consists of the following units: Unit 1 – Effective Leadership Unit 2 – The Situational Leadership Model Unit 3 – Developing a High-Performing Team Unit 4 – Communication Skills Unit 5 – Motivating Employees Unit 6 - Dealing with Conflict

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Course Syllabus This course consists of the following units: Unit 1 – Introduction to Risk Management Unit 2 – Types of Risk Unit 3 – Risk Management Process Unit 4 – Financial Risk Management Unit 5 – Technology Risk Management Unit 6 – Operational Risk Management

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Unit 1 Understanding Conflicts and Its Types The unit 1 covers the following topics: Defining Conflict Identify the positive and negative aspects of conflict Types of Conflict Open Conflict vs. Hidden Conflict Spontaneous and Reflective Behavior The Johari Window Unit 2 Different Stages of Conflict The unit 2 covers the...

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