86 "Admin & Secretarial" courses

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Certification

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This Workplace Diversity Training course will help you – as the name suggests – to celebrate diversity in the workplace. You will start by learning how to define diversity, and take a self-awareness look into how it would affect you. You will also explore different stereotypes, look up phrases that are universally incorrect and some basic...

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COURSE CURRICULUM Module 1: Receptionist Receptionist Importance of Receptionist Different Types of Receptionist & Roles Communication Skills for Receptionist Telephone Skills Listening Skills Taking Messages Presenting & Appearance Reservation Procedure Confidentiality Checklist Being Organized as Receptionist Become ng a...

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Course Syllabus This diploma in management (Level 4), features the following nine units: Unit 1 - Understanding Management and Leadership Unit 2 - Improving Management and leadership Performance Unit 3 - Managing Resources Unit 4 - Managing Change Unit 5 - Managing Time Unit 6 - Managing Conflict Unit 7 - Managing Meetings and Giving...

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Unit 1 Responsibilities of a Supervisor The unit 1 covers the following topics: Responsibilities of a Supervisor Building the Right Environment Committing to Lifelong Learning Learning Plans Unit 2 Planning for Success The unit 2 covers the following topics: Setting Goals with SPIRIT Planning for Success Time Management...

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The Office Management Course is split into the following modules: The Office Manager ~ Introduction ~ The office manager ~ The office manager’s responsibilities ~ Essential office management skills ~ Office manager academic qualifications ~ Office manager salaries and work conditions ~ Office management career prospects...

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Learning the right administrative skills will influence the job satisfaction of people and their relationship with others. This Administrative Assistant Training Level 2 will help you bring out the best of your abilities that will be advantageous for your organization and professional career. COURSE CURRICULUM Course Overview...

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  • Online
  • £195 (was £595)
  • 12 Month Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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Module 1 Introduction to the PA Course In this module you will learn: • The role of a personal assistant/ secretary • Associated job role and responsibilities • Requisite skills are required for the job • The difference between a personal assistant and secretary • Plus much more... Module 2 Diary Management You...

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Unit 1 An introduction to Workplace Harassment The unit 1 covers the following topics: Defining Harassment Types of Harassment Defining Sexual Harassment The Purpose of Training Creating a Harassment Policy Addressing a Complaint Handling False Complaints Unit 2 Mediation Process The unit 2 covers the following topics:...

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