69 "Admin & Secretarial" courses

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Course Syllabus This course consists of the following units: Unit 1 – The Virtual Workplace Unit 2 – Choosing the Virtual Team Unit 3 – Leading Virtual Team

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Team Building Course

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Unit 1 Team Development in Modern Organizations The unit 1 covers the following topics: Defining a Team Types of Teams Team Norms The TORI Team Building Model The Five Stages of Team Development Important Factors in Team Development Unit 2 Characteristics of an Effective Team The unit 2 covers the following topics:...

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The Office Management Advanced Course is split into the following modules: Adequate Workforce Planning and Staffing ~ Introduction ~ The meaning of staffing ~ Preliminary work and the staffing process ~ How many people should the company hire? ~ Sufficient staffing levels ~ Insufficient staffing levels ~ Causes of staff...

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Module 1 The Role of the Receptionist In this module, we will cover: What is a receptionist? We will define the nature of the role, and explain exactly what a front of house receptionist is How to be prepared for literally anything - one day is never the same as the next Being the face of the company - what you need to do, how...

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What You Will Learn This six course diploma offers you a complete study experience, ensuring you can learn all the knowledge you need now and moving forward to enjoy a successful career. You will learn the following: Customer Services Diploma – 11 Modules Get a good understanding of customer service and the different types of...

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  • Online
  • £195 (was £595)
  • 12 Month Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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Unit 1 Introduction to Performance Management The unit 1 covers the following topics: Performance Appraisals Done Well Errors We Make Types of Performance Reviews Choosing What Works Formal, Annual, or Semi-Annual Review Probationary Review Informal Review 360 Degree Performance Review Winning Performance Appraisals Unit 2...

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  • Online
  • £49 (was £195)
  • 25 Hours – 12 Month Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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Course Syllabus This course consists of the following units: Unit 1 – Introduction to Risk Management Unit 2 – Types of Risk Unit 3 – Risk Management Process Unit 4 – Financial Risk Management Unit 5 – Technology Risk Management Unit 6 – Operational Risk Management

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Unit 1 Understanding Workplace Diversity The unit 1 covers the following topics: Defining Diversity Self-Awareness Inventory Identifying Stereotypes Unit 2 Application of Diversity at Workplace The unit 2 covers the following topics: The Cornerstones of Diversity How to Discourage Diversity The STOP Technique Managing...

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