64 "Admin & Secretarial" courses

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Unit 1 Balanced Scorecard: Understanding the basics The unit 1 covers the following topics: Understanding the balanced scorecard The Need for the Balanced Scorecard Balanced Scorecard Process Sample Balanced Scorecard Sample Tactical Action Plan Unit 2 Creating a Project Vision Statement The unit 2 covers the following...

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  • Online
  • £59 (was £195)
  • 25 hours- 12 months Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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Course Syllabus This Certificate in management level 3, consists of the following eight units: Unit 1 - Understanding Management and Leadership Unit 2 - Improving Management and leadership Performance Unit 3 - Change Management Unit 4 - Time Management Unit 5 - Managing Relationships Unit 6 - Strategic Planning Unit 7 - Giving Effective...

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Module 1 The Role of the Receptionist In this module, we will cover: What is a receptionist? We will define the nature of the role, and explain exactly what a front of house receptionist is How to be prepared for literally anything - one day is never the same as the next Being the face of the company - what you need to do, how...

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Unit 1 Understanding Workplace Diversity The unit 1 covers the following topics: Defining Diversity Self-Awareness Inventory Identifying Stereotypes Unit 2 Application of Diversity at Workplace The unit 2 covers the following topics: The Cornerstones of Diversity How to Discourage Diversity The STOP Technique Managing...

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Course syllabus: The risk management course (level 1) is divided into three modules: Module 1 - Basics of Risk Management Module 2 - Types of Risk Module 3 - Introduction to Enterprise Risk Management

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This Executive Office Skills Course will provide learners with an insight into the fundamentals of effective office skills at an executive level, discussing listening skills, relationship management and applying these skills when working with in a professional environment. Whether working in the field already, or want to know more for yourself,...

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  • Online
  • £49 (was £195)
  • 25 Hours – 12 Month Unlimited Access
  • Online/Distance Learning
  • Admin & Secretarial

In order to succeed in today’s business world, you must have competent skills in Microsoft Office. Whether you’re an administrative assistant, office manager, sales professional or business manager, utilising all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. Almost every job in the...

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Course Syllabus This diploma in management (Level 4), features the following nine units: Unit 1 - Understanding Management and Leadership Unit 2 - Improving Management and leadership Performance Unit 3 - Managing Resources Unit 4 - Managing Change Unit 5 - Managing Time Unit 6 - Managing Conflict Unit 7 - Managing Meetings and Giving...

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Module 1 Introduction, Job Role and Responsibilities Objectives Who is a medical secretary? Job role and duties Overview of attributes and skills Job profile Plus much more... Module 2 How to manage Appointment Scheduling Objectives Why appointment scheduling is crucial to medical offices Guidelines for...

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