37 "Customer Service" courses

Price

Course Type

Certification

Levels

Locations

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  • Abbots Langley   (0)
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  • Central London / West End
  • £24 (was £249)
  • Online/Distance Learning
  • Customer Service

This Customer Service Training course is comprehensive and is designed to cover the following key areas. This course has been designed for 30 guided learning hours. COURSE CURRICULUM 1. CUSTOMER SERVICE PRINCIPLES The Value of Customer Good Service Enhancing Customer Relationship Dealing with Customer Expectation Problem...

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With this Customer Service Advanced Diploma Level 3 course, you will learn about the keys to provide unparalleled customer service by looking into different types of customers and how to serve them. This course will help you recognize how your attitude affects your services, identify your customer’s needs and how to generate return business...

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  • Central London / West End
  • £39 (was £399)
  • Online/Distance Learning
  • Customer Service

This Diploma course of Customer Service is comprehensive and is designed to cover the following key areas. This course has been designed for 45 guided learning hours: COURSE CURRICULUM 1. Customer Service Principles 2. Customer Service Essentials 3. Setting Customer Service Goals & Objectives 4. Communication Skills for...

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  • Central London / West End
  • £69 (was £249)
  • 365 days
  • Online/Distance Learning
  • Customer Service

This Diploma course of Customer Service is comprehensive and is designed to cover the following key areas. This course has been designed for 80 guided learning hours: Customer Service Principles Customer Service Essentials Setting Customer Service Goals and Objectives Communication Skills for Customer Service Customer Service...

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  • Central London / West End
  • £109 (was £299)
  • 365 Days
  • Online/Distance Learning
  • Customer Service

Course objectives: Handle customer calls in a professional manner. Constructively respond to customer concerns or complaints. Gain telephone communication skills and effective listening techniques. Build rapport and satisfy customers’ needs quickly using effective dialogue skills. Answer inbound...

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  • Central London / West End
  • £59 (was £249)
  • 365 days
  • Online/Distance Learning
  • Customer Service

Course Curriculum Definition of a personal shopper Planning & analysis Fashion and trends Events and protocols Career guidance Understanding consumer needs Consumer attitudes Seduce customers with excellent service How to transform your business into a customer magnet Sales tips Benefits you will gain:...

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  • Central London / West End
  • £49 (was £199)
  • 365 days
  • Online/Distance Learning
  • Customer Service

Course Description This online training course is comprehensive and designed to cover the topics listed under the curriculum. Course Curriculum 1. A Brief History Of Practices, Counselling, And Therapy 2. The Process And Professional Practices Of Counselling 3. Theories And Models Of Counselling 4. Ethical And Legal Issues In...

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  • Online
  • £19 (was £300)
  • 12 months course access
  • Online/Distance Learning
  • Customer Service

The course is split into the following modules: Introduction Maintain a positive and customer-friendly attitude Body Language and Listening Communication Skills Dealing With Complaints Evaluating Customer Service End of course assessment Assessment To assess the learners ability and knowledge to...

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This course will introduce to the most important aspect of any business, customer service. Your customers are your lifeblood. Keeping them happy and coming back is what fuels your business. Without them nothing else matters. This course will help you to make sure that any customer using your service or product leaves the experience feeling very...

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Customer Service

838Leads to date

During the course you will: - Learn more about the delivery of excellent customer service - Improve your communication skills to strengthen relationships and interactions with customers and colleagues - Develop the knowledge and principles that underpin outstanding customer care - Gain or develop key transferrable skills applicable in...

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