32 "Customer Service" courses


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How to Provide Outstanding Service

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This Customer Service Level 3 qualification is designed to help learners understand and appreciate the need for quality customer service within companies. With modern technologies, the requirements and constructs of customer service has changed and the course teaches students how to create a quality, customer-orientated service within a variety...

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COURSE CURRICULUM Admin Support Module One – Getting Started Module Two – Getting Organized (I) Module Three – Getting Organized (II) Module Four – Managing Time Module Five – Getting It All Done On Time Module Six – Special Tasks Module...

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Module 1 A Short Introduction to the Concept of Retail Management So, in this first module you are going to learn the following: What we mean by retail management How to get involved in this industry How your career can progress in retail management Plus much more... Module 2 Understanding the Role of Merchandising...

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What Will I Learn? Learn what it takes to deal with guests’ questions and queries, while working in the front of house operations. Learn what truly exceptional customer service is in the hotel industry and take your career to the next level. Learn how to take the necessary steps to gain employment in the hotel industry. Become...

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Online Surveying Course

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What is an online survey? Do you know what the types of surveys are? This course is designed to introduce you to the online surveys and the types of surveys. This course will also discuss what kind of survey should be done that will suit your needs. Then you will be able to assess from these type of surveys if an online survey is a type you want...

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This course will introduce to the most important aspect of any business, customer service. Your customers are your lifeblood. Keeping them happy and coming back is what fuels your business. Without them nothing else matters. This course will help you to make sure that any customer using your service or product leaves the experience feeling very...

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  • Central London / West End
  • £359 (was £449)
  • 365 days
  • Online/Distance Learning
  • Customer Service

Description Qualification type:  Level 3 Certificate Qualification title:  NCFE Level 3 Certificate in Principles of Customer Service Accreditation status:  Accredited Level:  3 Guided Learning Hours (GLH):  220 Total Qualification Time (TQT):  240 Qualification number (QN): ...

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This Customer Service course was created to help you communicate authentically in the social media era. You will learn how to prioritize, diagnose, and solve customer issues. Learn how to generate revenue by building loyal communities of customers and lead through small acts of service. Prior to starting Eazl, Davis was a professional recruiter...

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What You Will Learn This course comprises of eleven information packed modules, these include: Get an oversight of customer service from what it is to the different types to why it is so important for you, your client and your business moving forward. Understand your customers, find your niche and get a firm understanding of...

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